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Video Blog: Why the Service Write Up is Critical

How not to frustrate customers out of their new-car excitement

Use Customer Data to Build Better Relationships

A better service experience starts with transparency

Are your on-hold messages really getting through?

An Auto Dealer’s Guide to Creating Long-Term Profitability in a World of Declining Front-End Margins

Omnichannel Service Marketing Yields Better Results

Why customer experience is the new competitive edge

Affinitiv & AutoLoop Sign Definitive Agreement to Merge 

Is your website driving your best leads away?

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